Lufthansa Airlines

Lufthansa Overview

Lufthansa Airlines is one of the leading airlines in Germany and one of the major airlines in the world business. This airline was founded in 1997 by the world’s largest airline alliance ‘Star Alliance.’ Lufthansa offers flight services at both domestic and international boundaries, such as Asia, America, Africa, and Europe. 

HeadquarteredCologne, Germany
Fleet Size277
Unique Selling PointLargest Number of passengers carried by airlines in Europe. 
Hub Airport Frankfurt and Munich

Destinations Covered by Lufthansa Airlines 

Being one of the major and second most significant airlines in Europe. The airline operates within 211 destinations in 74 countries across the globe, along with 24 in the United States. 

Popular Destinations of Lufthansa Airlines. 

These are the several destinations that passengers wish to travel to. Also, while traveling to their desired destinations, flyers want complete comfort and a fantastic inflight experience.

Therefore, below is the list of some popular routes offered by Lufthansa Airlines.

Lufthansa Airlines Cabin Classes & Their Features

Like every airline in business, Lufthansa Airlines also categorized its flight seats in different cabin classes. As a result, there are a total of four cabin classes that are offered to passengers traveling on Lufthansa Airlines.

These cabins are based on fare differences, seat sizes, and onboard services offered by the airline. 

Therefore, passengers can select their preferred seat and cabin class while making ticket reservations. 

Below is brief information regarding each cabin class and its features and services.

Economy Class

Passengers traveling for a short haul can make their reservations in this cabin class. This class provides passengers with a comfortable seat and a good legroom space to stretch out. 

Airlines also offer this class on international flights. Therefore, passengers can book their tickets for this class at a very reasonable price.  

Facilities offered to the passengers.

  • Latest shows and movies.
  • International radio programs.
  • Meals & Beverages.
  • One carry-on baggage (Dimension 55cm x 40cm x 23cm), (Maximum weight 8Kg).
  • One free Check-in baggage (Maximum weight 23Kg).
  • Frequent travelers can carry two bags (Maximum weight 23Kg).
  • Star Alliance Gold Member can carry two bags (Maximum weight 23Kg).

Premium Economy Class

This cabin provides a higher quality of Economy Class to the passengers. Flyers willing to pay for more inflight service and seat space can book their tickets in this class.

Facilities offered to the passengers.

  • Welcome drink.
  • Personal screen with the latest shows and movies.
  • Meals and beverages.
  • One carry-on baggage (Dimension 55cm x 40cm x 23cm), (Maximum weight 8Kg).
  • Two free Check-in baggage (Maximum weight 23Kg).
  • Frequent travelers can carry two bags (Maximum weight 23Kg).
  • Star Alliance Gold Member can carry three bags (Maximum weight 23Kg).

Business Class

This class offers complete comfort to the passengers traveling on the flight. Seats in this class are more flexible to stretch and have more space between them. 

Passengers traveling for short or long hours can make their reservations on this class. Moreover, passengers do get service of priority boarding and lounge access. 

Facilities offered to the passengers.

  • Different meals and beverages.
  • Personal screen with the latest shows and movies.
  • One carry-on baggage (Dimension 55cm x 40cm x 23cm), (Maximum weight 8Kg).
  • Two free Check-in baggage (Maximum weight 23Kg).
  • Frequent travelers can carry two bags (Maximum weight 32Kg).
  • Star Alliance Gold Member can carry three bags (Maximum weight 32Kg).

First Class

These First-Class seats are available for only two rows in the flight cabin. Therefore, passengers who want to experience all the best, amazing, and unlimited onboard service of the flight can make their reservations in this cabin.

Facilities offered to the passengers.

  • Parking space.
  • Personal assistant.
  • Priority Boarding.
  • Airport Lounge access.
  • Bathroom accessories.
  • One carry-on baggage (Dimension 55cm x 40cm x 23cm), (Maximum weight 8Kg).
  • Three free Check-in baggage (Maximum weight 23Kg).
  • Frequent travelers can carry three bags (Maximum weight 32Kg).
  • Star Alliance Gold Member can carry four bags (Maximum weight 32Kg).

Lufthansa Airlines Inflight Service

Aside from the services offered in the different cabin classes, some more services are provided to the passengers traveling with Lufthansa Airlines.

Below is the list. Go through it once to know the service accessibility in your respective cabin.

Inflight ServiceEconomyPremium EconomyBusiness ClassFirst Class
Welcome Drink
Dining
Beverages
Personal Screen
Magazine and E-journals
Inflight Wi-Fi

Lufthansa Airlines Contact Information 

There are several ways through which passengers can easily connect to Lufthansa Airlines.

Below are mentioned all the contact numbers of the respective airline.

Below is the contact information through which passengers can contact United Airlines.

Reservation1-800-645-3880
Customer Assistance 1-800-645-3880
Technical Support1-866-953-2294
Twitter Handle@lufthansa
Facebookhttps://www.facebook.com/Lufthansa/

Lufthansa Airlines Policy 

Airlines offer several flexible policies to their passengers. Also, these strict guidelines help in various factors of reservations on Lufthansa Airlines.

Cancelation Policy 

  • Airlines allow their flyers to make a ticket cancelation for free within 24 hours of booking. However, if passengers request after 24 hours, airlines will charge them a cancelation fee. 
  • Airlines charge $100 – $500 from passengers as a cancelation fee. Also, passengers with award tickets are charged $50 as a cancelation fee. 

Refund Policy

  • Only refundable tickets are eligible for their full refund.
  • Passengers with non-refundable tickets are offered future credits and travel vouchers.

Rebooking Policy

Rebooking of tickets is done in two situations passengers cancel their original reservation or tickets are canceled by the airlines.

Therefore, passengers can cancel their tickets and make rebookings after receiving their refund.

On the other hand, if the airline cancels the flight, they will provide a full refund or vouchers to the passengers or make rebookings for them. Moreover, passengers are free to rebook their flights if they are unsatisfied with the arrangements.

Flight Change Policy

  • Flight change policy includes the date and time changes on the tickets.
  • Passengers can change their flight within 24 hours of ticket purchase.
  • Airlines will charge flight change fees after the risk-free period.
  • This flight change fee is USD 60.
  • Airlines also allow same-day flight changes for free.

Name Change Policy

  • Airlines allow to correct up to three letters in passengers’ names.
  • Passengers can avoid the name change fee if requested within 24 hours.
  • Airlines allow to delete or add any name on tickets.
  • Minor corrections can be made to the tickets.
  • Passengers need to submit proper documents for a legal name change.
  • For more corrections, passengers need to pay an extra fee to the airline. 

Baggage Policy

  • Carry-On Baggage.

Irrespective of any cabin class. Passengers traveling with Lufthansa airlines are allowed to bring one carry bag.

Total Dimensions55cm x 40cm x 23cm
Weight8Kg
  • Checked-In Baggage.

Passengers are allowed to carry free Checked-in bags with them.

 Number of BaggageWeight
Economy ClassOne23Kg
Premium Economy ClassTwo23Kg
Business ClassTwo23Kg
First ClassThree23Kg
  • Over-Sized Baggage.

Airlines will ask for an extra fee if the baggage exceeds the given size and limit of baggage.

 OverweightOversized
Economy and Premium Economy ClassUSD 70 within Europe USD 150 on InternationalUSD 150 within Europe USD 300 on International
Business and First ClassUSD 70 within Europe USD 150 on InternationalUSD 150 within Europe USD 300 on International
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